Privacy Policy

Fleur De Vie ("we," "us," "our") respects your privacy. This policy explains what information we collect when you shop with us, how we use it, and the choices you have.

Information We Collect

When you place an order, request a customization, join our VIP list, or contact us, we may collect: your name, email address, phone number, delivery address, and any personalization details you provide (such as photos, text, or preferences for a custom item).

We do not collect or store your card or payment details — all payments are processed securely by Paystack and Flutterwave, and we never see or hold your card information.

How We Use Your Information

• To process and deliver your order, including shipping and customs where applicable.
• To communicate with you about your order, quotes, or customization requests.
• To send VIP offers and updates, only if you've opted in.
• To improve our products, website, and customer experience.

Sharing Your Information

We share information only with the third parties needed to fulfil your order — our payment processors (Paystack, Flutterwave), our courier/logistics partners, and our email service provider (EmailJS) for order and support communications. We do not sell your personal information to anyone.

Cookies & Analytics

We use Google Analytics to understand how visitors use our site, which uses cookies to collect anonymous usage data. You can control cookies through your browser settings.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

Contact Us

Questions about this policy? Reach us via our Contact page.