Terms of Service

Last updated: September 2026

By visiting fleurdevie.brandisby.com and placing an order, you agree to the following terms. Please read them carefully.

Orders & Pricing

All prices are shown in your selected currency at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability — if this happens, you'll be refunded in full.

Personalization & Customization

For personalized or made-to-order items, the details you provide (names, dates, colours, photos, etc.) are used exactly as submitted. Please review your personalization carefully before checkout — once production has started, changes or cancellations may not be possible.

Payments

Payments are processed securely via Paystack and Flutterwave. We do not store your card details. VIP discounts, where applicable, are applied automatically at checkout for eligible customers.

Shipping & Delivery

Estimated production and delivery times are shown on each product page and at checkout. See our Shipping Policy for full details. Fleur De Vie is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Returns & Refunds

See our Returns & Refunds Policy for what's eligible for return or refund.

Intellectual Property

All designs, photography, and content on this site belong to Fleur De Vie and may not be copied or reused without permission.

Limitation of Liability

Fleur De Vie is not liable for indirect or incidental damages arising from the use of our products or website, to the fullest extent permitted by law.

Changes to These Terms

We may update these terms from time to time. Continued use of our site after changes means you accept the updated terms.

Contact Us

Questions? Reach us via our Contact page.